Back-Office Support
The right people in the right roles, doing work that holds up.
Professional back-office support trained to your office’s procedures and backed by the founder’s standards.
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What this service is
Back-Office Support is the work that needs to be done well, every day, by someone trained to do it. We bring in professional administrative and operational team members who learn how your office runs, then handle the work inside that structure. The result is the right work getting done by the right person, on time, without dropping into the cracks between roles.
Every team member operates within your office’s procedures. Every engagement runs under the founder’s direction. The work that leaves CoreAssist carries her standards.
When this service fits
You are likely to need this if:
- Your team is buried in administrative work that pulls them away from billable or revenue-producing work
- You need consistent execution on tasks that keep falling through the cracks
- You know the structure you need but lack the staffing to run it
- Hiring locally has not worked or is not the right fit for the role
- You want professional back-office support without the overhead of full-time employment
- You have completed an Operations Consulting engagement with us and are ready to run the restructured operation
If any of these sound like your situation, the Discovery Call is the right starting point.
What you walk away with
When you engage Back-Office Support, you have:
- A trained team member or team operating inside your office’s procedures
- Structured onboarding so the team learns your work, not just your tasks
- Founder-level direction on every engagement
- Clear communication channels and reporting on what is being done
- The ability to scale support up or down as your office needs change
This is not a staffing service. It is operational delivery, structured and supervised.
How it works
Back-Office Support engagements are scoped to the work that needs to be done. Some offices need a single team member handling a defined set of tasks. Others need broader support across multiple functions.
Every engagement starts the same way: a Discovery Call. We use that call to understand what work needs to be done, what procedures already exist, and whether Back-Office Support is the right service line for your situation. If we find that the underlying structure needs work first, we tell you that.
Engagement length, format, and scope are discussed during the call. Specific recommendations and pricing follow in a written proposal after.
Where it connects to other services
Some clients come to Back-Office Support already knowing what they need done. Others come through Operations Consulting first, because they need the structure clarified before the team can run it well. If your office does not yet have documented procedures, we will likely recommend pairing Back-Office Support with a focused Operations Consulting engagement to set the structure first. The right sequence depends on where your office is starting from.